Frequently Asked Questions
Everything you need to know about Ely and how it helps preserve your family's precious memories
How does Ely work?
+Ely is an AI companion that engages your loved one in natural conversations about their life experiences. It sends daily prompts, asks follow-up questions, and organizes their responses into a beautiful, personalized biography that can be printed as a book.
What if my loved one isn't tech-savvy?
+No technical skills are required! Ely works through simple voice conversations or text messages. Your loved one can respond naturally, just like talking to a friend. Ely handles all the technical aspects behind the scenes.
What kind of questions does Ely ask?
+Ely covers a wide range of topics including:
- Childhood memories and family stories
- Career and life achievements
- Love and relationships
- Travel adventures
- Life lessons and wisdom
- Overcoming challenges
How long does it take to create a book?
+The timeline varies depending on how frequently your loved one engages with Ely. Typically, you can start seeing meaningful content within a few weeks, and a complete book can be ready in 2-3 months of regular conversations.
Can I edit the content before printing?
+Yes! You have full control over the content. You can review, edit, and organize the stories before creating the final book. Ely provides a user-friendly interface to make any changes you'd like.
What devices does Ely work on?
+Ely works on any device with internet access - smartphones, tablets, computers, or even smart speakers. The interface adapts to whatever device your loved one is most comfortable using.
Is my loved one's privacy protected?
+Absolutely. We take privacy very seriously. All conversations are encrypted, and you have complete control over who can access the content. Your family's stories are private and secure.
How much does it cost?
+Ely offers a free trial to get started. After that, we have affordable monthly plans that include unlimited conversations and digital book creation. Printed books are available at additional cost.
Can multiple family members contribute?
+Yes! Family members can add their own memories, photos, and stories to enrich the biography. This creates a collaborative family legacy that everyone can contribute to and enjoy.
What if my loved one doesn't want to participate?
+Ely is designed to be gentle and non-intrusive. We recommend starting with a simple conversation to see if they're interested. Many people find it enjoyable once they start sharing their stories.
Still Have Questions?
Our team is here to help you get started with preserving your family's precious memories