Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using ElyAI's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

ElyAI provides an AI-powered memory preservation service that helps users capture, organize, and share life stories and memories through natural voice conversations. Our service includes:

  • AI conversation interface for memory collection
  • Memory processing and enhancement
  • Story organization and book generation
  • Family sharing capabilities
  • Digital and physical book creation

3. User Accounts

3.1 Account Creation

To use our service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to terminate or suspend your account at any time for violations of these terms or for any other reason at our sole discretion.

4. Acceptable Use

You agree to use our service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the service for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Upload or share harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Use automated systems to access the service
  • Share your account credentials with others

5. Content and Intellectual Property

5.1 Your Content

You retain ownership of the content you create and share through our service. By using our service, you grant us a license to use, process, and store your content for the purpose of providing our services.

5.2 Our Content

Our service, including its original content, features, and functionality, is owned by ElyAI and is protected by international copyright, trademark, and other intellectual property laws.

5.3 AI-Generated Content

Content generated by our AI systems is created based on your input and our algorithms. While you own the final output, the AI processing and enhancement features remain our intellectual property.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted access. We may temporarily suspend or modify the service for maintenance, updates, or other operational reasons.

8. Subscription and Payment

8.1 Free and Paid Services

We offer both free and paid subscription tiers. Free services may have limitations on features and usage.

8.2 Payment Terms

For paid subscriptions, you agree to pay all fees in advance. Fees are non-refundable except as required by law or as specified in our refund policy.

8.3 Subscription Changes

You may upgrade, downgrade, or cancel your subscription at any time. Changes will take effect at the next billing cycle.

9. Limitation of Liability

To the maximum extent permitted by law, ElyAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

Our total liability to you for any claims arising from the use of our service shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Disclaimer of Warranties

Our service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, secure, or error-free.

11. Indemnification

You agree to indemnify and hold harmless ElyAI and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the service or violation of these terms.

12. Dispute Resolution

Any disputes arising from these terms or your use of our service shall be resolved through binding arbitration in accordance with the laws of [Your Jurisdiction].

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting the new Terms on our website and updating the "Last updated" date.

Your continued use of the service after such changes constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ElyAI regarding the use of our service.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@elyai.com
  • Contact Form: Contact Us
  • Address: [Your Company Address]